Tidio alternative

A Tidio alternative with AI answers in the plan price

MagizAI is an AI chatbot and live chat for your website. Every paid plan answers with AI from your own pages and hands chats to your team. On Tidio, the Lyro AI agent is counted and paid separately from the conversations your team handles. Here is how the two compare, with sources.

Add it to your website See pricing

Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works

How MagizAI and Tidio compare

	MagizAI	Tidio
Starting price	$10 a month with your own AI key, $20 with AI included	$24.17 a month, billed yearly (Starter)
AI answers included	2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key	First 50 Lyro AI conversations free, once; more are paid by monthly volume (Lyro alone starts at $32.50 a month)
Your own AI key	Yes, on every plan (Claude, OpenAI, Gemini and more)	Not listed on their pricing page
Live chat and handoff	Live inbox and human handoff on every plan	Yes, on every plan

Tidio prices and plan details come from tidio.com/pricing, checked on 6 October 2026. Prices change, so check their page before you decide. The units differ: MagizAI counts AI messages, others count conversations or outcomes. tidio.com/pricing

Why teams switch

AI in the plan price
Every plan answers with AI. You know the monthly price before the month starts.
Your own AI key if you want it
Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.
Set up for you, free
If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.

When Tidio is the better choice

Pick Tidio if you want its visual Flows builder for chat automations, or a contract with a guaranteed AI resolution rate: its Premium plan states a guaranteed 50% Lyro resolution rate with pay-per-resolution billing.

Questions people ask

Is MagizAI cheaper than Tidio?

It depends on volume. MagizAI starts at $10 a month with your own AI key, or $20 with 2,000 AI messages included. Tidio Starter is $24.17 a month billed yearly, with Lyro AI conversations paid on top after the first 50.

Can I move from Tidio to MagizAI?

Yes. Add the MagizAI snippet to your site, let it read your pages, and remove the Tidio script. If that takes you longer than a few minutes, our team sets it up for you free.

Does MagizAI hand chats to a person like Tidio?

Yes. Every paid plan has a live inbox. The AI keeps helping until one of your team replies, and you can set business hours and offline alerts by email or WhatsApp.

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Try MagizAI on your own site

Add one snippet and train it on your pages. Every first payment has a 7-day full refund.

Add it to your website How free setup works