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Chatbase alternative

A Chatbase alternative with live chat and handoff on every plan

MagizAI and Chatbase both train an AI agent on your website. MagizAI adds a live inbox and human handoff on every paid plan; on Chatbase the helpdesk starts with the Standard plan at $150 a month. Here are the plan details side by side, with sources.

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How MagizAI and Chatbase compare

MagizAIChatbase
Starting price$10 a month with your own AI key, $20 with AI included$40 a month (Hobby, 700 message credits)
AI answers included2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key700 message credits on Hobby, 4,000 on Standard ($150), 15,000 on Pro ($500)
Your own AI keyYes, on every plan (Claude, OpenAI, Gemini and more)Not listed on their pricing page
Seats and chatbots3 seats and 3 chatbots on Starter; 15 seats and 15 chatbots on Pro2 members on Hobby, 3 on Standard
Live chat and handoffLive inbox and human handoff on every planHelpdesk from Standard ($150 a month)

Chatbase prices and plan details come from chatbase.co/pricing, checked on 6 October 2026. Prices change, so check their page before you decide. The units differ: MagizAI counts AI messages, others count conversations or outcomes. chatbase.co/pricing

Why teams switch

  • AI in the plan price

    Every plan answers with AI. You know the monthly price before the month starts.

  • Your own AI key if you want it

    Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.

  • Set up for you, free

    If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.

When Chatbase is the better choice

Pick Chatbase if you need voice and telephony agents or outbound campaigns, which its pricing page lists on the Standard plan.

Questions people ask

Is MagizAI cheaper than Chatbase?

For a site that needs human handoff, usually yes: MagizAI Starter is $20 a month with 2,000 AI messages and a live inbox. On Chatbase the helpdesk comes with Standard at $150 a month.

What happens when I run out of messages?

On Chatbase, extra message credits cost $40 per 1,000, according to its pricing page. MagizAI counts AI messages against the plan's monthly allowance; with your own AI key (BYOK) there is no cap from us.

Can I move my training content over?

Yes. Point MagizAI at your website or upload your files, and it builds its knowledge from them. Our team can set it up for you free.

Try MagizAI on your own site

Add one snippet and train it on your pages. Every first payment has a 7-day full refund.