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MagizAI

WhatsApp AI chatbot

A WhatsApp AI chatbot that answers like your website does

A WhatsApp AI chatbot replies to the messages customers send your WhatsApp Business number. MagizAI uses the same AI, knowledge and handoff as your website chat, so customers get the same accurate answers on WhatsApp, and your team handles both from one inbox.

Add it to your websiteSee pricing

Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works

What you get on WhatsApp

  • Same knowledge as your site

    The chatbot answers WhatsApp from the same pages, files and answers it uses on your website. Train once, answer everywhere.

  • One inbox for everything

    WhatsApp conversations appear next to website chats, tagged by channel, so nothing gets lost between apps.

  • Your team can take over

    Any WhatsApp chat can be handed to an agent, who replies from the inbox while the AI steps back.

  • Official WhatsApp Cloud API

    It connects through Meta's own API with your WhatsApp Business number, not an unofficial workaround.

  • Any language

    Customers who write in Arabic, French or English get answers in the language they used.

  • Alerts on your phone

    When a customer needs a person, your team can be alerted on WhatsApp straight away.

Connect WhatsApp in three steps

  1. 01

    Set up Meta

    Create a Meta app of the Business type and add WhatsApp. Copy the phone number ID and an access token.

  2. 02

    Connect in MagizAI

    Paste them under Integrations, WhatsApp and choose which chatbot answers.

  3. 03

    Point the webhook

    Paste the callback URL and verify token MagizAI shows you into Meta's webhook settings and subscribe to messages.

Read the setup guide

Questions people ask

Do I need the WhatsApp Business API?

Yes. MagizAI connects through Meta's official WhatsApp Cloud API, which needs a Meta app with WhatsApp added and a phone number on it. The setup guide walks through each screen.

Can the chatbot message customers first?

Meta only allows replies within 24 hours of the customer's last message. After that, a business can only start a conversation with a template Meta has approved. This is WhatsApp's rule and applies to every provider.

Can it send pictures or product cards on WhatsApp?

No. Through this connection WhatsApp messages are plain text both ways, so the chatbot sends links instead of cards on WhatsApp.

How many WhatsApp numbers can I connect?

One WhatsApp number per workspace. Its messages are answered by the chatbot you choose.

Does it work in Arabic?

Yes. The chatbot replies in the language the customer writes in, including Arabic and French.

What is the difference between a WhatsApp bot and a WhatsApp AI agent?

A rule-based WhatsApp bot follows menus and fixed replies written in advance. MagizAI works as an AI agent: it reads the customer's message, writes the reply from your own content, takes a booking in the chat when you link a booking form, and passes the conversation to your team when a person is needed.

All guides

Answer WhatsApp with AI

One chatbot for your website and WhatsApp, one inbox for your team.

Add it to your websiteHow free setup works