Onboard users, deflect support tickets.
AI support that scales with your SaaS
Answer product and API questions, onboard trial users, and deflect Tier-1 tickets — trained on your docs and changelog.
Let the assistant use your own booking, order or account system.See the example and starter programThe challenge
Sound familiar?
- 01
Support volume grows faster than your team
- 02
Trial users churn without fast answers
- 03
The same “how do I…” questions, over and over
How MagizAI helps
A storefront that works while you sleep.
- 01
Deflect Tier-1 tickets
Answer setup, billing and how-to questions from your docs automatically.
- 02
Answer trial users fast
Guide new users to their aha-moment and reduce time-to-value.
- 03
Escalate cleanly
Hand complex issues to your team with the full conversation context.
In practice
Handled out of the box.
- Product & API help
- Onboarding
- Billing questions
- Feature discovery
- Ticket deflection