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MagizAI

tawk.to alternative

A tawk.to alternative with AI answers in every plan

tawk.to gives you live chat for free and charges for add-ons, such as AI Assist from $29 a month. MagizAI is a paid AI chatbot and live chat: every plan answers with AI from your own pages and files, and hands the chat to your team when a person is needed. Here is how the two compare, with sources.

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Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works

How MagizAI and tawk.to compare

MagizAItawk.to
Starting price$10 a month with your own AI key, $20 with AI includedLive chat is free, with unlimited team members
AI answers2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own keyAI Assist add-on: a free tier for limited volume, paid tiers from $29 a month
Your own AI keyYes, on the BYOK plan (Claude, OpenAI, Gemini and more)Not listed on their add-ons page
Live chat and handoffLive inbox and human handoff on every plan; the AI keeps helping until your team repliesFree live chat; AI Assist hands the chat to your team when a person is needed

tawk.to facts come from tawk.to/add-ons, tawk.to/products/live-chat and tawk.to/why-free, checked on 10 October 2026. Their add-ons page does not say how many AI answers each AI Assist tier includes. Prices change, so check their pages before you decide. tawk.to/add-ons

What changes when you move

  • AI in the plan price

    Every plan answers with AI from your pages, files and written answers. There is no separate AI add-on to buy.

  • Your own AI key if you want it

    Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.

  • Set up for you, free

    If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.

When tawk.to is the better choice

Pick tawk.to if your team answers chats itself and you do not want to pay for software. Its live chat is free with unlimited team members, with apps for iOS, Android, macOS and Windows. It also sells trained human agents who answer chats for you at $1 an hour. MagizAI has no free plan.

Questions people ask

Is tawk.to really free?

Its live chat is, with unlimited team members. tawk.to charges for add-ons: AI Assist has a free tier for limited volume and paid tiers from $29 a month, and Whitelabel, which removes the "Powered by tawk.to" badge, is $29 a month per property. MagizAI has no free plan and starts at $10 a month with your own AI key.

Can I move from tawk.to to MagizAI?

Yes. Add the MagizAI snippet to your site, let it read your pages, and remove the tawk.to script. If that takes you longer than a few minutes, our team sets it up for you free.

Does MagizAI hand chats to a person like tawk.to?

Yes. Every plan has a live inbox. The AI keeps helping until one of your team replies, and you can set business hours and get alerts by email or WhatsApp.

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Try MagizAI on your own site

Add one snippet and train it on your pages. Every first payment has a 7-day full refund.

Add it to your websiteHow free setup works