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Crisp alternative

A Crisp alternative built around AI answers

Crisp and MagizAI both price per workspace. Crisp includes a set amount of AI credits with each plan, about 90 automated conversations on Mini. MagizAI includes an allowance of AI messages, or no cap from us when you use your own AI key. Here is the comparison, with sources.

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How MagizAI and Crisp compare

MagizAICrisp
Starting price$10 a month with your own AI key, $20 with AI included$45 a month per workspace (Mini, 4 seats); a free plan with 2 seats and no AI
AI answers included2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key$5 of AI credits on Mini (around 90 automated conversations), $25 on Essentials ($95), $75 on Plus ($295)
Your own AI keyYes, on every plan (Claude, OpenAI, Gemini and more)Not listed on their pricing page
Seats and chatbots3 seats and 3 chatbots on Starter; 15 seats and 15 chatbots on Pro4 seats on Mini, 10 on Essentials, 20 or more on Plus; extra agents $10 a month
Live chat and handoffLive inbox and human handoff on every planYes

Crisp prices and plan details come from crisp.chat/en/pricing, checked on 6 October 2026. Prices change, so check their page before you decide. The units differ: MagizAI counts AI messages, others count conversations or outcomes. crisp.chat/en/pricing

Why teams switch

  • AI in the plan price

    Every plan answers with AI. You know the monthly price before the month starts.

  • Your own AI key if you want it

    Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.

  • Set up for you, free

    If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.

When Crisp is the better choice

Pick Crisp if you want a free plan for human chat, or a shared inbox with no limit on the number of conversations, where AI is an extra rather than the main job.

Questions people ask

Does Crisp have a free plan?

Yes. Crisp's pricing page lists a free plan with 2 seats and no AI credits. MagizAI has no free plan; paid plans start at $10 a month with your own AI key.

How many AI answers do I get?

Crisp Mini includes $5 of AI credits, which its page puts at around 90 automated conversations. MagizAI Starter includes 2,000 AI messages a month for $20.

Can I keep my team in the loop?

Yes. Every MagizAI plan has a live inbox and human handoff, with business hours and offline alerts by email or WhatsApp.

Try MagizAI on your own site

Add one snippet and train it on your pages. Every first payment has a 7-day full refund.