LiveChat alternative
A LiveChat alternative with the AI chatbot included
LiveChat prices each person on your team, and its AI agent is part of a separate product, Text. MagizAI prices the workspace and includes the AI chatbot and the live inbox in one plan. Here is how they compare, with sources.
Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works
How MagizAI and LiveChat compare
| MagizAI | LiveChat | |
|---|---|---|
| Starting price | $10 a month with your own AI key, $20 with AI included | $19 per person a month billed yearly, $25 billed monthly (Starter) |
| AI answers included | 2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key | The AI agent is part of a separate product, Text, from $19 per user a month billed yearly |
| Your own AI key | Yes, on every plan (Claude, OpenAI, Gemini and more) | Not listed on their pricing page |
| Seats and chatbots | 3 seats and 3 chatbots on Starter; 15 seats and 15 chatbots on Pro | Priced per person |
| Live chat and handoff | Live inbox and human handoff on every plan | Yes |
LiveChat prices and plan details come from livechat.com/pricing, checked on 6 October 2026. Prices change, so check their page before you decide. The units differ: MagizAI counts AI messages, others count conversations or outcomes. livechat.com/pricing
Why teams switch
AI in the plan price
Every plan answers with AI. You know the monthly price before the month starts.
Your own AI key if you want it
Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.
Set up for you, free
If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.
When LiveChat is the better choice
Pick LiveChat if people on your team answer most chats and AI is a small part of the job, and you prefer to pay per agent for a dedicated human live chat tool.
Questions people ask
Does LiveChat include an AI chatbot?
How does MagizAI price a team?
Can my agents still take over chats?
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Try MagizAI on your own site
Add one snippet and train it on your pages. Every first payment has a 7-day full refund.