Intercom alternative
An Intercom Fin alternative with a flat monthly price
MagizAI is an AI chatbot and live chat priced per workspace, with AI messages included in the plan. Intercom charges per seat and adds $0.99 for each Fin outcome. For a small team that wants AI answers on its website without per-outcome billing, here is how they compare.
Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works
How MagizAI and Intercom compare
| MagizAI | Intercom | |
|---|---|---|
| Starting price | $10 a month with your own AI key, $20 with AI included | $29 per seat a month billed yearly, $39 billed monthly (Essential); at least one seat |
| AI answers included | 2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key | Fin AI agent: from $0.99 per outcome, on top of seats |
| Your own AI key | Yes, on every plan (Claude, OpenAI, Gemini and more) | Not listed on their pricing page |
| Seats and chatbots | 3 seats and 3 chatbots on Starter; 15 seats and 15 chatbots on Pro | Priced per seat |
| Live chat and handoff | Live inbox and human handoff on every plan | Yes |
Intercom prices and plan details come from intercom.com/pricing, checked on 6 October 2026. Prices change, so check their page before you decide. The units differ: MagizAI counts AI messages, others count conversations or outcomes. intercom.com/pricing
Why teams switch
AI in the plan price
Every plan answers with AI. You know the monthly price before the month starts.
Your own AI key if you want it
Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.
Set up for you, free
If setup takes you longer than a few minutes, our team does it for you at no cost, integrations included.
When Intercom is the better choice
Pick Intercom if you run a large support team that needs a full helpdesk on one platform, or want Fin to work inside an existing helpdesk such as Salesforce, which Intercom offers at $0.99 per outcome with a monthly minimum.
Questions people ask
How is Intercom Fin priced?
How is MagizAI priced?
Can MagizAI hand a chat to my team?
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Try MagizAI on your own site
Add one snippet and train it on your pages. Every first payment has a 7-day full refund.