Skip to content
MagizAI

AI booking chatbot

An AI appointment booking chatbot that books in the conversation

MagizAI is an AI appointment booking chatbot for your website and WhatsApp. When a visitor asks for an appointment, it asks which service they want, shows the times you have free, takes their name and contact details, and books once they agree to a summary. The times come from your booking form, never from the AI's guess.

Add it to your websiteSee pricing

Make a booking form, link it to your chatbot, and it starts taking appointments in the chat. Need a hand? How free setup works

What the chatbot does when someone wants to book

  • It books inside the conversation

    Link a booking form to your chatbot. It asks which service, offers free times as buttons, takes the visitor's details, shows a summary and books when they say yes.

  • Your form decides what is free

    The AI only reads what the visitor wrote. Opening hours, the length of each service, the gap between appointments, notice and who does what all come from your booking form, and the time is checked again at the moment of booking.

  • It understands how people ask

    "Next week at 11", "Friday afternoon" or a tap on a button all work. If the visitor asks a question halfway, the chatbot answers it and picks the booking up where it stopped.

  • Nothing is booked without a yes

    The visitor sees the service, the time and their details before anything is saved. A second tap on yes books once, and a reply that claims a booking before one exists is replaced with the real next step.

  • It moves and cancels bookings too

    A visitor can move or cancel a booking made in that chat, up to the cut-off you set. For any other booking they use the link in their confirmation.

  • It answers before it books

    Prices, parking, what to bring: the same chatbot answers from your website pages and files, shows its source, and says so when your content does not cover a question.

  • Confirmation, reminders and a calendar file

    The customer gets an email with a calendar file and a link to change or cancel, then reminders before the appointment. The same messages go on WhatsApp once your number is connected and Meta has approved the message templates.

  • On WhatsApp as a numbered list

    WhatsApp messages are plain text through this connection, so the chatbot numbers the choices and the customer replies with a number or writes what they want.

  • Your team can take over

    Bookings land in your bookings list with an alert by email and in the app. When someone on your team answers the chat, the chatbot stops booking in it and leaves the conversation to them.

From booking form to booked appointment in four steps

  1. 01

    Create a booking form

    Start from a template for your kind of business and set your services, hours and team.

  2. 02

    Link it to your chatbot

    In the form's Setup tab, choose the chatbot that should book with it, then set the form live.

  3. 03

    Put the chat where customers are

    Paste your one-line snippet from the Install tab into your website, and connect your WhatsApp number if you use one.

  4. 04

    Appointments arrive

    Each one shows in your bookings list, where you can move it, cancel it or mark it done.

Questions people ask

What is an appointment scheduling chatbot?

It is a chatbot that finds a free time and books it during the conversation, so the visitor never has to open a separate calendar. In MagizAI it is the same AI chatbot that answers questions from your own content.

How does an AI chatbot for appointment booking know which times are free?

From the booking form it is linked to: your opening hours, each service's length, your team's hours, closed dates and the bookings already made. It does not read Google Calendar or Outlook, so time you block elsewhere has to be closed in MagizAI too.

Can I use it as a doctor appointment chatbot?

Yes, for general questions and bookings. The clinic templates ask no medical questions and take no file uploads, and the chatbot is instructed not to ask about symptoms. MagizAI is not a medical records system and makes no HIPAA or similar compliance claim.

Does it sync with Google Calendar or Outlook?

No. Bookings stay in MagizAI, your team is alerted for each one, and the customer gets a calendar file to add to their own calendar.

Can customers pay or leave a deposit when they book?

No. A booking can show your prices and the total, but it takes no payment and no deposit. You charge customers the way you do today.

Does it book appointments on WhatsApp?

Yes, once your WhatsApp Business number is connected through Meta's WhatsApp Cloud API, which needs your own Meta app, and Meta bills you for messages. Choices arrive as a numbered list because messages are plain text, and a workspace connects one number.

How much does it cost?

Booking forms and the chatbot are part of MagizAI plans, which start at $10 a month. Your plan sets how many booking forms you can run, and there is no free plan.

All guides

Let your chatbot take the next appointment

Link a booking form to your chatbot and it answers, offers your free times and books, on your website and on WhatsApp.

Add it to your websiteHow free setup works