JivoChat alternative
A JivoChat alternative with AI answers in every plan
MagizAI is a JivoChat alternative built around AI answers. Every plan includes an AI chatbot trained on your own pages, a live inbox and team seats for one monthly price. JivoChat is live chat priced per agent, with a free plan and an AI Agent sold as an add-on. Here is how the two compare, with sources.
Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works
How MagizAI and JivoChat compare
| MagizAI | JivoChat | |
|---|---|---|
| Starting price | $10 a month with your own AI key, $20 with AI included | Free plan for live chat; paid plans from $28 per agent a month, billed annually (Basic) |
| AI answers | 2,000 AI messages a month on Starter, 5,000 on Pro; no cap on BYOK with your own key | AI Agent add-on: $69 per agent a month, billed annually. AI assistant, which helps your agents write replies: $13 a month, billed annually |
| Your own AI key | Yes, on the BYOK plan (Claude, OpenAI, Gemini and more) | Not listed on their pricing page |
| Seats and chatbots | 3 seats and 3 chatbots on Starter; 15 seats and 15 chatbots on Pro | Priced per agent: up to 100 agents on Basic and Professional ($42), unlimited on Enterprise ($56); unlimited websites at no extra fee |
| Live chat and handoff | Live inbox and human handoff on every plan; the AI keeps helping until your team replies | Live chat on every plan, the free one included; chat transfer between agents from Basic |
| In every plan at no extra charge from us: one number per workspace through Meta's official WhatsApp Cloud API, in plain text. Meta bills its own fees | WhatsApp module: $27 a month, billed annually |
JivoChat prices and plan details come from jivochat.com/pricing, checked on 10 October 2026. Its plan prices are per agent with yearly billing; its calculator shows a 30% discount for a year and none for one month. The page does not say how many answers the AI Agent add-on includes. Prices change, so check their page before you decide. jivochat.com/pricing
What changes when you move
AI in the plan price
Every plan answers with AI from your pages, files and written answers. There is no separate AI add-on to buy.
One price for the team
A plan covers the workspace, not each agent: 3 seats on Starter and 15 on Pro.
Your own AI key if you want it
Bring a key from Claude, OpenAI or Gemini and pay the provider directly, with no message cap from us.
When JivoChat is the better choice
Pick JivoChat if your team answers most chats itself and wants to start on a free plan: its pricing page lists free live chat with Telegram, Facebook, Instagram and Viber, a callback feature and apps for desktop and mobile. It also sells phone tools MagizAI does not have: Telephony Plus with IVR, and video calls. MagizAI has no free plan, and its chat channels are your website, WhatsApp and email.
Questions people ask
Is JivoChat free?
How much does JivoChat's AI cost?
How does MagizAI price a team?
Does MagizAI have phone calls and Instagram like JivoChat?
Can I move from JivoChat to MagizAI?
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Put MagizAI on your own site
Add one snippet and train it on your pages. The AI answers first, and your team steps in when a person is needed.