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MagizAI

AI chatbot for tour operators

An AI chatbot for tour operators that answers travellers and books departures

An AI chatbot for a tour operator answers travellers on your website in their own language, at any hour. MagizAI learns your tours, prices, meeting points and cancellation terms from your own pages, books day tours in the chat from your booking form, going by the places left on each departure, and passes the chat to your team when needed.

Add it to your websiteSee pricing

Your chatbot is created in about 60 seconds. Not sure how to train it? Our team trains it and sets everything up for you, from integrations to training, at no cost. How free setup works

What it handles for your tours

  • Tours and terms from your pages

    It reads your tour pages, prices, meeting points, what to bring and your cancellation terms, and answers from them. Your programmes in PDF work too.

  • Departures booked in the chat

    Start from the day tour form: fixed departure times, a number of places on each tour, the group size and the tour language. The chatbot only offers departures with enough places left for the group.

  • Packages on request

    For trips of several days, the tour package form takes the start date, nights, travellers, budget and pickup city. You confirm, decline or suggest another date.

  • In the traveller's language

    A traveller who writes in German, Spanish or Italian gets the answer in that language, even when your pages are in English or French. The booking form itself comes in English, French and Arabic.

  • Reminders and changes

    Travellers get a confirmation and reminders by email, and on WhatsApp once your WhatsApp Business number is connected, with a link to cancel or move their booking up to the cut-off you set.

  • Your team takes over

    When a traveller asks for a person, the chat moves to your team inbox with the whole conversation, and your team is alerted. Outside office hours it says when you are back.

Ready in three steps

  1. 01

    Add your website

    Enter your address and it reads the pages your sitemap lists. Add your programmes as PDFs and write answers for the rest.

  2. 02

    Set up your booking form

    Start from the day tour form, enter your tours, departure times, places and prices, and link it to the chatbot.

  3. 03

    Put it on your site

    Paste one line of code or use the WordPress plugin, then test it on real questions from travellers.

Read the setup guide

Questions people ask

Does it connect to Bókun, FareHarbor or Rezdy?

No. There is no connector for Bókun, FareHarbor, Rezdy or other tour booking software. The chatbot answers from your pages and files, and bookings made in the chat land in your MagizAI bookings list, with their own places. If you also sell the same departures elsewhere, the places are not shared between the two.

Does the chatbot take payment?

No. The booking form shows your prices and the total but takes no payment. You collect payment the way you do today.

Which languages does it answer in?

The traveller's own, from your pages, even when they are in another language. The chat window's buttons and labels come in English, French, Arabic and Bengali, right to left for Arabic.

Can it ask travellers for a review?

Yes, once you switch on review requests. When you mark a booking as completed, the traveller gets an email asking for a review, with links to your Google page, Tripadvisor or other review sites you add.

How much does it cost?

Plans start at $10 a month on BYOK, where you use your own AI provider key, or $20 a month on Starter with AI messages included. Each plan includes five booking forms. There is no free plan.

All guides

Answer travellers while you are out guiding

One line of code. It answers from your own pages and books from your own form.

Add it to your websiteHow free setup works