Onboard subscribers, kill buffering tickets.
Support your IPTV subscribers around the clock
Guide setup on any device, answer playback and renewal questions from your own guides, in every timezone your customers watch from.
Using WHMCS?Get the free MagizAI module AI chatbot for IPTV providersExploreThe challenge
Sound familiar?
- 01
Setup questions across dozens of apps and devices
- 02
Buffering / playback complaints at peak hours
- 03
Trial-to-paid drop-off without fast answers
How MagizAI helps
A storefront that works while you sleep.
- 01
Device setup walkthroughs
Step-by-step help for Smart TVs, Firestick, iOS, Android and MAG boxes.
- 02
Instant troubleshooting
Answer buffering, EPG and login questions from the guides you train it on, day or night.
- 03
Answer trial users fast
Trial users get answers on packages, devices and prices at any hour, so a question does not stop them from subscribing.
In practice
Handled out of the box.
- App setup
- Playback issues
- Subscription & renewals
- Reseller support
- Channel / EPG queries