Not sure how to train your AI chatbot? Our team does it for you, free

Creating an AI chatbot takes about a minute. Teaching it your business is the part that takes thought: which pages it should read, what it may promise, when it should call a person, and whether its answers are actually right.

If that sounds like a job you do not have time for, you do not have to do it. The MagizAI team sets up and trains your chatbot for you, from the integrations to the training, at no cost.

What training an AI chatbot really involves

People expect training to be technical. Most of it is knowing your own business and writing it down in the right place.

Content. The chatbot answers from what you give it: your website pages, price lists, policies, PDFs and the questions customers ask you every week. Leave out the returns policy and it cannot answer a returns question. Give it an old price list and it will quote old prices.

Instructions. How it greets people, how it sounds, what it must never say, and when it hands the chat to your team. A clinic needs a chatbot that refuses medical advice. A store needs one that knows where an order is.

Your tools. An answer about a specific order, invoice or service needs a connection to the system that holds it. MagizAI has a module or plugin for WHMCS, WordPress and WooCommerce and a connector for Shopify, and the same chatbot can answer on WhatsApp.

Testing. You ask it the questions your customers ask and read the answers carefully. Wrong answers usually mean a missing page or a missing instruction, and both are quick to fix once you know.

What our team does for you

• We add your website pages, price lists, PDFs, policies and common questions as the knowledge your chatbot answers from.
• We write its instructions: how it greets people, what it may and may not say, and when it passes a chat to your team.
• We install and connect the MagizAI app or plugin for your platform, so its answers can use your products, orders or services.
• We help you connect your WhatsApp Business number and set up the alerts your team receives.
• We set up booking forms if you take appointments or stays, and match the chat window to your colours, logo and languages.
• We test it with the questions your customers ask, fix what it gets wrong and show you how to change anything yourself.

Everything we set up stays in your dashboard, where you can edit it at any time.

What we need from you

Your website address, the tools you use, and anything the chatbot should know that is not on your website yet: price lists, policies, PDFs. A short list of the questions customers ask you most helps more than anything else, because those are the questions we test first.

How to ask

Use the free setup form, which opens with the request already written, or ask in the chat on this site. If you already have an account, press Ask for free setup on your dashboard or on your chatbot's Train screen and the request reaches us with your name, email and workspace.

What it costs

Nothing. There is no charge for the setup or the training, integrations included. Your MagizAI plan is billed as usual, and the plans are here.

If you would rather do it yourself

That works too. Create your chatbot, add your website address so it reads your pages, and paste one line of code into your site. The training guide walks through the rest, and our team is there whenever you want a hand.

Either way, here is how free setup works.