Train it on your content

Training is what makes the bot answer accurately about your business. Open the bot's Train tab. There are four ways to add knowledge.

Four ways to add knowledge

• Train from your website — paste https://yourdomain.com and click Read my website. A plain page adds the page plus your sitemap.xml; a sitemap URL crawls many pages.
• Train with AI — type a topic, choose how many Q&As, generate drafts, review, then add.
• Add knowledge manually — choose a source type and fill the fields, then Add & train.
• Retrain / bulk — each source has Run now, Retrain and Delete; the header has Retrain all.

Source types

• Text — a block of text (policies, an "about" blurb).
• Q&A — a question and its answer; the most precise way to teach specific facts.
• URL — a single page to read.
• File — upload PDF, DOCX, TXT, MD or HTML.
• Sitemap — a sitemap URL that crawls many pages at once.
• Chat history — learns from past conversations (choose a look-back window); visitor emails, phones and names are redacted.

How training works

Each source moves through pending → processing → ready (or failed). The page updates live. Behind the scenes MagizAI extracts the text, splits it into chunks, turns each chunk into a vector with your embedding provider, and stores it for fast semantic search. A ready source shows how many chunks were embedded.

No embedding key yet? Training still marks sources ready and the bot answers by keyword search over your text. Add a key later and hit Retrain all to upgrade to semantic search.

Background: training runs on MagizAI's servers, so there is nothing for you to install or run. A large website can take a few minutes. If a source stays on Processing, use Run now on that source; if it still does not finish, contact us.