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Featured · AI Support
Why do AI chatbots make things up? The causes, and what reduces them
A wrong answer from a chatbot usually has a plain cause: a model built to write likely text, content that is missing or out of date, or a search that found the wrong page. What the model makers say, and what reduces it.Oct 13, 20266 min read- Guide
Does a chatbot need a privacy policy? What to tell the people who chat
A website chat collects personal data the moment someone types. What the GDPR, the UK ICO and California's law say visitors should be told, where to show it, and a checklist for the chat part of your privacy notice.Oct 13, 20268 min read - Guide
Is review gating illegal? What the FTC, Google and review sites say
Review gating is asking customers how they feel and sending only the happy ones to a review site. What the FTC's rules, Google's policy, Trustpilot and Yelp say about it, and how to ask for reviews without gating.Oct 13, 20267 min read - AI Support
Did WhatsApp ban AI chatbots? What Meta's 2026 rules allow
Meta's 2026 WhatsApp terms bar general-purpose AI assistants, not a business answering its own customers with AI. What the terms say in Meta's words, where the line is, and what to do to stay clear of it.Oct 13, 20266 min read - Guide
Chatbot disclosure laws: do you have to tell customers it is a bot?
Do you have to tell customers they are talking to a bot? What the EU AI Act, California's bot law and Maine's 2025 chatbot disclosure law say, who they cover, when they apply, and how a chat can say it plainly.Oct 13, 20268 min read - Guide
How much does an AI chatbot cost? Prices from nine pricing pages
What nine chat tools list on their own pricing pages today, what counts as one AI conversation or resolution on each, what a month costs at the same volume, and the charges that sit outside the plan price.Oct 13, 20266 min read - Guide
Can you embed a custom GPT on your website? What OpenAI says
OpenAI's support team says custom GPTs run inside ChatGPT and cannot be embedded in another website. What that means, the two ways to rebuild the same assistant on your own site, and what each one asks of you.Oct 13, 20266 min read - Guide
What is BYOK in AI? Bring your own key, explained for buyers
BYOK means you put your own AI provider key into a tool and the provider bills you directly. What a key is, who charges for what, the security questions to ask, and when the extra setup pays off.Oct 13, 20267 min read - AI Support
AI agent vs chatbot vs live agent: what each does and when to use it
A chatbot answers. An AI agent answers and also does things in your other systems. A live agent is a person on your team. How to tell them apart, when each fits, and how they should hand over to each other.Oct 13, 20268 min read